Accessibility Statement

Pinnacle Explorations is committed to ensuring digital accessibility for everyone. We are continually improving the user experience for all visitors and applying the relevant accessibility standards to ensure we provide equal access to information. We believe that everyone should be able to easily navigate and understand our website, regardless of their abilities or disabilities.

Our Commitment to Accessibility

We are dedicated to making our website as accessible as possible, adhering to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines outline best practices for making web content more accessible to people with disabilities. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many available standards and guidelines.

Our efforts are ongoing, and we regularly test our website using various assistive technologies and accessibility testing tools to identify areas for improvement. We also welcome feedback from our users on how we can improve the accessibility of our website.

Accessibility Features

To ensure our website is accessible to all users, we have implemented the following features:

• Semantic HTML: We use semantic HTML elements to structure our content in a meaningful way, making it easier for assistive technologies to understand and navigate.
• Alternative Text for Images: All images on our website include descriptive alternative text (alt text) to provide context for users who cannot see the images.
• Keyboard Navigation: Our website is fully navigable using a keyboard, allowing users who cannot use a mouse to access all content and functionality.
• Sufficient Color Contrast: We ensure that there is sufficient contrast between text and background colors to make our content readable for users with low vision.
• Resizable Text: Users can easily resize the text on our website without losing content or functionality.
• Clear and Consistent Navigation: Our website has a clear and consistent navigation structure, making it easy for users to find what they are looking for.
• Form Accessibility: All forms on our website are designed to be accessible, with clear labels and instructions.
• Video Captions and Transcripts: All videos on our website include captions and transcripts to make them accessible to users who are deaf or hard of hearing.
• ARIA Attributes: We use ARIA (Accessible Rich Internet Applications) attributes to provide additional information to assistive technologies, further enhancing the accessibility of our website.

Browser Compatibility

Our website is designed to be compatible with a wide range of browsers and assistive technologies, including:

• Chrome
• Firefox
• Safari
• Microsoft Edge
• JAWS
• NVDA
• VoiceOver

Third-Party Content

Some of the content on our website is provided by third parties. While we strive to ensure that all third-party content is accessible, we cannot guarantee that it will always meet the same accessibility standards as our own content. We are working with our third-party providers to improve the accessibility of their content.

Known Limitations

Despite our best efforts, there may be some limitations to the accessibility of our website. We are aware of the following issues and are working to address them:

• Some older PDF documents may not be fully accessible. We are in the process of converting these documents to accessible formats.
• Certain interactive elements may not be fully compatible with all assistive technologies. We are working to improve the compatibility of these elements.

Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for how we can improve our website, please contact us using the following information:

• Email: accessibility@pinnacleexplorations.com
• Phone: +1 692-770-9641
• Address: 1600 Wewatta Street, Suite 800, Denver, CO 80202, USA

We will do our best to respond to your feedback in a timely manner and take appropriate action to address any accessibility issues.

Formal Complaints

Pinnacle Explorations is committed to addressing accessibility concerns promptly and effectively. Should you wish to file a formal complaint regarding the accessibility of our website, please follow the procedure outlined below:

1. Submission of Complaint: All formal complaints must be submitted in writing, either via email or postal mail, to the contact information listed above. Please clearly state the nature of your complaint, including the specific web page or content in question, and provide a detailed description of the accessibility barrier encountered.
2. Acknowledgement: Upon receipt of your formal complaint, a designated member of our accessibility team, specifically Anya Sharma, Accessibility Officer, will acknowledge receipt within five (5) business days.
3. Investigation: Anya Sharma will conduct a thorough investigation of the accessibility issue, which may include engaging with relevant technical teams and conducting further accessibility testing.
4. Resolution: Within twenty (20) business days of acknowledging the complaint, Anya Sharma will provide a written response outlining the findings of the investigation and any corrective actions to be taken. If the accessibility issue requires more extensive remediation efforts, the response will include a timeline for resolution.
5. Escalation: If you are not satisfied with the response or the proposed corrective actions, you may escalate the complaint to our Chief Technology Officer, Mark Olsen, for further review. All escalation requests must be submitted in writing within ten (10) business days of receiving the initial response.
6. External Review: Should you remain unsatisfied after escalating the complaint, you have the right to seek external review by filing a complaint with the relevant regulatory authority responsible for enforcing accessibility standards in your jurisdiction.

Pinnacle Explorations takes all accessibility complaints seriously and will work diligently to resolve any issues in a fair and timely manner.

Technical Specifications

Accessibility of Pinnacle Explorations relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• CSS
• JavaScript
• ARIA

These technologies are relied upon for conformance with the accessibility standards used.

Assessment Approach

Pinnacle Explorations assessed the accessibility of Pinnacle Explorations by the following approaches:

• Self-evaluation: We evaluate our website internally using automated and manual testing methods.
• External evaluation: Periodically, we engage third-party accessibility consultants to conduct independent audits of our website.

Ongoing Efforts

Our commitment to accessibility is ongoing. We regularly review and update our website to ensure that it meets the latest accessibility standards. We also provide ongoing training to our staff on accessibility best practices.

Accessibility Conformance Report

This report is based on a self-assessment of the current state of our website in accordance with WCAG 2.1 Level AA guidelines.